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Question

Troubleshooting API connection issues between ChatGPT and Zapier

  • September 10, 2025
  • 2 replies
  • 73 views
S

I’ve tried numerous suggestions to fix this, disconnecting and reconnecting the OpenAI connection with Zapier’s AI Actions, but for some reason GPT is unable to gather or list any of the available actions that I created in Zapier’s API Actions. 

I don’t understand why this keeps on happening. Everyting’s connected, the action is enabled, but for some reason Zapier’s API fails to return a response. 

It sometimes work when I preview it. I then update it and then try to actually use the AI action in GPT, but it always fails to connect. Is the API flawed here, what gives? 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Sparsh from Automation Jinn
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Hey ​@stk9019,

I think the Zapier AI action is deprecated if you see here- https://docs.zapier.com/ai-actions/intro. You should look into using Zapier MCP to call other tools. See more about it here- https://zapier.com/mcp. Hope it helps!

https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • September 15, 2025

Hi there, ​@stk9019 👋

​@Sparsh from Automation Jinn is correct - AI Actions is currently deprecated and we recommend that Zapier MCP is used instead. As it’s deprecated, that may well be why it isn’t functioning as expected.

Please keep us posted on how you get on with using Zapier MCP, we’re happy to help if you run into any issues or questions 🙂

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