It allowed me to use this format previously? I am unsure why this message is coming up when trying to test my zap.
Answer
Zoho CRM error: Unable to create entry in module, Leads error: duplicate data, api_name Email, id
- Beginner
Best answer by GetUWired
Hey
Looking at your picture, it seems that the error has “Lead: duplicate data” in it.
It might be giving an error because Zoho doesn’t allow you to do a Create step when the record already exists.
I would recommend testing again with information that isn’t in Zoho.
Depending on your workflow, you could also switch to the Create/Update Module Entry step instead.
Hope that helps!
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+12- Zapier Solution Partner
- Answer
Hey
Looking at your picture, it seems that the error has “Lead: duplicate data” in it.
It might be giving an error because Zoho doesn’t allow you to do a Create step when the record already exists.
I would recommend testing again with information that isn’t in Zoho.
Depending on your workflow, you could also switch to the Create/Update Module Entry step instead.
Hope that helps!
- Beginner
Hi,
Yes I did Create/Update Module Entry and it fixed the issue. Thanks for the help
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