About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Zoho CRM error: Unable to create entry in module, Leads error: duplicate data, api_name Email, id

  • 26 July 2023
  • 2 replies
  • 110 views
Right2site
Userlevel 1

 

It allowed me to use this format previously? I am unsure why this message is coming up when trying to test my zap. 

icon

Best answer by GetUWired 26 July 2023, 14:17

View original

2 replies

GetUWired
Userlevel 7
Badge +12

Hey @Right2site,

Looking at your picture, it seems that the error has “Lead: duplicate data” in it.  

It might be giving an error because Zoho doesn’t allow you to do a Create step when the record already exists.  

I would recommend testing again with information that isn’t in Zoho.

Depending on your workflow, you could also switch to the Create/Update Module Entry step instead.

Hope that helps!

Right2site
Userlevel 1

Hi,

Yes I did Create/Update Module Entry and it fixed the issue. Thanks for the help 

Reply


Terms & Conditions