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Question

Zoho Creator error: The app returned "Invalid API URL format

  • 8 June 2023
  • 3 replies
  • 110 views
TonyZhou

We are having issue with Zoho Creator in the automation. We are getting The app returned "Invalid API URL format.” error. I have read some discussions about the problem here and tried to do their suggestions but it is not working. Is this an ongoing issue?

3 replies

ken.a
Userlevel 7
Badge +6

Hi there @TonyZhou,

Welcome to the Community! 🎉

I’m so sorry for the trouble with the Zap. I did some digging into this, and it seems that this error can be displayed if the correct owner name is not used in the app connection. Here’s an example screenshot:

3e91e06b6be684509dfbeb326ac0dbc5.png
(view larger)

Please could you check the owner name in your Zoho Creator account and then create a new connection here using those details: https://zapier.com/app/connections/zoho-creator
 d52dbecdba54e7341262d08c078a6112.png
(view larger)

A common mistake is simply pasting the URL (incorrect) instead of inputting the name of your ZOHO creator application (correct).

Please give that a try, and keep us posted! 😊

Paclabel

Thanks,  do you know  Where to get the ower name? 

chanelle
Userlevel 7
Badge +8

@Paclabel I believe Ken is referencing the name of the Owner on your Zoho account, likely done when the initial set up on that account happened. 

Reply


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