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Question

Zillow to Kommo zap test issue

  • March 12, 2025
  • 7 replies
  • 46 views
D

Hi everyone.
I set up zap for Zillow → Kommo, but I can’t proceed with test, because of:
1. Zapier says: To confirm your trigger is set up correctly, we'll find recent contacts in your account:
Zillow Tech Connect
2. I try to add a contact in Zillow, but it’s not allowed to make contact with this First or Last Name (I tried different options, like First Name - Zillow, Last Name - Tech Connect).

Please, help me :)

 

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • March 12, 2025

Hi ​@Daniel K,

Welcome to the Community! 🎉

You can create a contact with any name you want and it doesn’t have to be “Zillow Tech Connect”. For example, you can use John Doe as the test contact name.

Hopefully, this helps.

D
D
  • Daniel KBeginner
  • Author
  • Beginner
  • March 12, 2025

​@ken.a Hi!

Unfortunately, it hasn’t. Any advice?

2 Attachments
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • March 13, 2025

Hi ​@Daniel K,

Thanks for giving that a try!

Could you please confirm if you have set up the Zapier CRM in Zillow? Here’s how:

195cb4d5607d771b2bdd44ceb1d61005.png
(view larger)

I'll be keeping an eye out for your response!

D
D
  • Daniel KBeginner
  • Author
  • Beginner
  • March 13, 2025

Hi ​@Daniel K,

Thanks for giving that a try!

Could you please confirm if you have set up the Zapier CRM in Zillow? Here’s how:

195cb4d5607d771b2bdd44ceb1d61005.png
(view larger)

I'll be keeping an eye out for your response!

Hi, Ken, thanks for you help!

However, I surely did it before, but it’s still not working :(

 

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • March 14, 2025

Hi ​@Daniel K,

Thanks for the update.

Could you please confirm if you are a team member or team lead? If you’re a team member, are you able to connect to your team lead’s account instead?

I'll be keeping an eye out for your response!

D
  • Daniel KBeginner
  • Author
  • Beginner
  • March 14, 2025

Hi, ​@ken.a,

I was signed in as a team lead all the time. 

Thanks.

1 Attachments
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • March 17, 2025

Hi ​@Daniel K,

Thanks for the screenshot.

You might be encountering a bug here. I’d recommend reaching out to our Support Team for them to investigate this issue further since they have the correct tools to look closer at the Zap and its logs.

You can reach our Support Team here: https://zapier.com/app/get-help

 

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