Answer

Zeffy error: The app returned "Authentication failed: Invalid access token in authorization request header".

I’m trying to connect Zapier to Zeffy (The online donation system) and I used their invitation link listed here:

Now, when I try to connect the account, it says

We hit an error adding your new account

authentication failed: The app returned "Authentication failed: Invalid access token in authorization request header".

I’m the account owner and there’s no permissions popup.

Best answer by Troy Tessalone

Hi @dhanttula

One tip to try:

Or you may need to reach out to Zeffy Support for help with their Zap app authentication.

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+14

Hi @dhanttula

One tip to try:

Or you may need to reach out to Zeffy Support for help with their Zap app authentication.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor

Hi @dhanttula

One tip to try:

Sure enough, switched to Safari and it worked like a charm. 🙄

Thank you,

+6

That’s awesome @dhanttula! We’re glad to hear the issue is now resolved by changing browsers. Also, a big thank you to Troy for lending a hand here.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗