Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • Troubleshooting
  • Zeffy error: The app returned "Authentication failed: Invalid access token in authorization request header".

I’m trying to connect Zapier to Zeffy (The online donation system) and I used their invitation link listed here:

https://support.zeffy.com/do-you-integrate-with-quickbooks

Now, when I try to connect the account, it says 

 

We hit an error adding your new account

authentication failed: The app returned "Authentication failed: Invalid access token in authorization request header".

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

I’m the account owner and there’s no permissions popup.

Hi @dhanttula 

One tip to try:

 

Or you may need to reach out to Zeffy Support for help with their Zap app authentication.

Hi @dhanttula 

One tip to try:

Sure enough, switched to Safari and it worked like a charm. 🙄 

Thank you,

 

That’s awesome @dhanttula! We’re glad to hear the issue is now resolved by changing browsers. Also, a big thank you to Troy for lending a hand here.

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Reply


Terms & Conditions