Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Zaps were paused over using deprecated apps

  • December 6, 2024
  • 2 replies
  • 47 views
J

Hi Folks

 

Just got this message,
Its been working for a months and just decided to stop.  Tried to reconnect nothing, Tried to delete and make the same zap still nothing. 

delete zapier of may facebook apps still nothing.

and Instagram decided to to go Private.

Both of the Facebook and Instagram Account are Public and they all working before.

 

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • December 6, 2024

Hi ​@Jeli 

Might be related to this recent announcement:

https://help.zapier.com/hc/en-us/articles/32429170578317-Instagram-app-deprecation-on-Dec-4-2024

Instagram app deprecation on Dec 4, 2024

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • December 9, 2024

Hi ​@Jeli,

 

Welcome to the Community.

 

As of December 4, 2024, the Instagram Basic Display API powering Zapier's Instagram integration will be deprecated, causing all related Zaps to stop working. To continue functionality, migrate to the Instagram for Business integration, which supports only Business and Creator accounts. Ensure your Instagram account is set up as a professional account and update any affected Zaps. The "New Media Posted to My Account" trigger remains available in the new integration.

chaloemkhompitoon
Terms & ConditionsAccessibility statement