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Best answer

Zaps stopped working 2 weeks ago

P

Hi.  We didn’t realize it, but our zaps stopped working around May 15th and we recieved no error message from Zap and our data hasn’t made it it.

 

Help?  Any thoughts?

Best answer by christina.dBest answer by christina.d

Hi friends! 👋🏽 I wanted to jump in and summarize some of the recommendations here for troubleshooting!

Troy Tessalone wrote:

TIP: Make sure you have your Zapier > Profile > Settings > Email Notifications configured: https://zapier.com/app/settings/notifications

and another way to work backwards: 

TamRazzleDazzle wrote:

Hey @Patty Boyle! I’d recommend checking your Zap Run history as well, this should help pinpoint when the issue started 🙂 

Hopefully this helps! 

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    4 replies

    rachael.silvano
    Forum|alt.badge.img+7

    Hey there @Patty Boyle , sorry to hear that happened! Can you share with us a bit more about what you're experiencing? A few printscreens of the Zaps that have turned off will allow us all to help troubleshoot what might be happening.

     

    I’ll stay tuned to hear from you.

     

    -Rachael

    jesse
    1 person likes this
    • jesse
      jesse
    Troy Tessalone
    Forum|alt.badge.img+14

    Hi @Patty Boyle 

    TIP: Make sure you have your Zapier > Profile > Settings > Email Notifications configured: https://zapier.com/app/settings/notifications

    ⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
    T
    Forum|alt.badge.img+4

    Hey @Patty Boyle! I’d recommend checking your Zap Run history as well, this should help pinpoint when the issue started 🙂 

    Danvers
    1 person likes this
    • Danvers
      Danvers
    christina.d
    Forum|alt.badge.img+9
    • christina.dZapier Staff
    • Zapier Staff
    • 2653 replies
    • Answer
    • June 20, 2022

    Hi friends! 👋🏽 I wanted to jump in and summarize some of the recommendations here for troubleshooting!

    Troy Tessalone wrote:

    TIP: Make sure you have your Zapier > Profile > Settings > Email Notifications configured: https://zapier.com/app/settings/notifications

    and another way to work backwards: 

    TamRazzleDazzle wrote:

    Hey @Patty Boyle! I’d recommend checking your Zap Run history as well, this should help pinpoint when the issue started 🙂 

    Hopefully this helps! 

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