Skip to main content

Hi.  We didn’t realize it, but our zaps stopped working around May 15th and we recieved no error message from Zap and our data hasn’t made it it.

 

Help?  Any thoughts?

Hey there @Patty Boyle , sorry to hear that happened! Can you share with us a bit more about what you're experiencing? A few printscreens of the Zaps that have turned off will allow us all to help troubleshoot what might be happening.

 

I’ll stay tuned to hear from you.

 

-Rachael


Hi @Patty Boyle 

TIP: Make sure you have your Zapier > Profile > Settings > Email Notifications configured: https://zapier.com/app/settings/notifications


Hey @Patty Boyle! I’d recommend checking your Zap Run history as well, this should help pinpoint when the issue started 🙂 


Hi friends! 👋🏽 I wanted to jump in and summarize some of the recommendations here for troubleshooting!

TIP: Make sure you have your Zapier > Profile > Settings > Email Notifications configured: https://zapier.com/app/settings/notifications

and another way to work backwards: 

Hey @Patty Boyle! I’d recommend checking your Zap Run history as well, this should help pinpoint when the issue started 🙂 

Hopefully this helps!