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Best answer

Zaps stopped working 2 weeks ago

P

Hi.  We didn’t realize it, but our zaps stopped working around May 15th and we recieved no error message from Zap and our data hasn’t made it it.

 

Help?  Any thoughts?

icon

Best answer by christina.d 21 June 2022, 00:06

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

rachael.silvano
Userlevel 5
Badge +7

Hey there @Patty Boyle , sorry to hear that happened! Can you share with us a bit more about what you're experiencing? A few printscreens of the Zaps that have turned off will allow us all to help troubleshoot what might be happening.

 

I’ll stay tuned to hear from you.

 

-Rachael

Troy Tessalone
Userlevel 7
Badge +14

Hi @Patty Boyle 

TIP: Make sure you have your Zapier > Profile > Settings > Email Notifications configured: https://zapier.com/app/settings/notifications

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T
Userlevel 3
Badge +4

Hey @Patty Boyle! I’d recommend checking your Zap Run history as well, this should help pinpoint when the issue started 🙂 

christina.d
Userlevel 7
Badge +9

Hi friends! 👋🏽 I wanted to jump in and summarize some of the recommendations here for troubleshooting!

TIP: Make sure you have your Zapier > Profile > Settings > Email Notifications configured: https://zapier.com/app/settings/notifications

and another way to work backwards: 

Hey @Patty Boyle! I’d recommend checking your Zap Run history as well, this should help pinpoint when the issue started 🙂 

Hopefully this helps! 

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