Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Zaps on hold, even after upgrading

  • May 11, 2026
  • 3 replies
  • 24 views
C

We hit our Zap limit several days ago. We upgraded immediately and went from 750 Zaps to 1500. 

 

When I came into work this morning and checked Zapier, it had held dozens of Zaps over the weekend. What do I need to do to ensure this doesn’t continue to happen?

 

Thanks!

Circle of Atonement

3 replies

F
Forum|alt.badge.img+3
  • Fahad SZapier Solution Partner
  • Zapier Solution Partner
  • May 11, 2026

Hi ​@COA 

Fix the current backlog:
Go to Zap History -> On Hold tab -> select your hold Zaps -> click Replay. 

Prevent it from happening again:
Enable Pay-per-task billing in Settings. This keeps Zaps running past your 1,500 task limit by charging a small overage fee instead of pausing. 

Here are the Zapier doc that might help: 

What is replay?

How pay-per-task billing works in Zapier?
Hope this helps you!

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • May 12, 2026

Hi ​@COA 

Zap Runs that get status = HELD must be manually replayed.

 

Help links for how to troubleshoot HELD Zap Runs:

https://help.zapier.com/hc/en-us/articles/37454233721869-How-to-troubleshoot-held-Zap-or-step-runs

 

Help link for how to replay Zap Runs: https://help.zapier.com/hc/en-us/articles/8496241726989-Replay-Zap-runs

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
    SamB
    Community Manager
    Forum|alt.badge.img+11
    • SamBCommunity Manager
    • Community Manager
    • May 15, 2026

    Hi there ​@COA 👋 Did the replies from Fahad and Troy help you to sort this?

    Let us know how you got on with replaying those held Zap runs, want to make sure you’re all set! 🙂

    Terms & ConditionsAccessibility statement