Our Zaps are playing through and show that they are playing through just fine. Yet absolutely nothing is working. It is not recording on Google Sheets. It is not sending out messages on WhatsApp. It is not sending out emails.
We are stumped at what to do. We’ve tested it across multiple clients, yet nothing seems to be going through.
+14Hi
Check your Zap Runs history details to see the DATA IN/OUT for each step to help you trace the data flow and troubleshoot: https://zapier.com/app/history/
If you still need help, post screenshots showing how your Zap steps are outlined and configured in EDIT mode so we can see the field mappings.
+11Hi
I can see that you’ve also reached out to our Support team about this but they hadn’t got a response back from you yet. Were you since able to get things solved on your own?
If so, would you be up for sharing some details on what the solution was? This would be super helpful to others in the Community that are running into the same issue so we’d really appreciate it. 🙏
If not, can you share some screenshots as Troy mentioned so we can take a closer look into what might be causing the trouble here? Make sure to blur or remove all personal information (names, emails, addresses etc.) from screenshots before sharing - you can use a tool like Zappy for that.
Thanks, looking forward to your reply! 🤗
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