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Question

Zaps don't trigger even though all tests are positive and no errors are shown

  • March 19, 2026
  • 4 replies
  • 51 views

I hope someone will be able to resolve this for me…

I have several Zaps running. None of them are triggering anymore. They used to work until earlier today, and I don't know what happened for all of them to stop working.

What is supposed to happen:
1. Notion database update should trigger a zap
2. Zap sends email to the email address specified in the Notion database

Then a follow-up Zap:
1. A response in Tally triggers a zap
2. The response gets added to Notion database within the right field

Everything was working perfectly until a couple of hours ago. Might it have anything to do with the connection to Notion? Even though everything seems to be fine...

Any help is appreciated!

Thanks

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 20, 2026

Hi ​@IanAlmonds 

Check your Zap Run history for activity/errors: https://zapier.com/app/history/

Check/test/reconnect your Zap app connections here: https://zapier.com/app/connections

Check app status pages for ongoing/recent incidents that may be impacting the Zaps

 

Make sure you are using the current Zap app versions in the Zap steps.

 

Help links for using apps in Zaps:

 


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  • Zapier Solution Partner
  • March 23, 2026

Hi ​@IanAlmonds , just checking in – were you able to get your Zaps running again?

If not, could you share:

  • screenshot of your Zap History showing the failed runs (you can find this at zapier.com/app/history)

  • quick description of what you're seeing (e.g., "trigger step shows 'no new records found'" or "test passes but live runs never fire")

That would help narrow down whether it's a Notion permission issue, a property mismatch, or something else.

And if you'd rather just get it sorted quickly, I offer a free 20-min Zapier troubleshooting call. Book it under Resources on my Zapier Directory profile: https://zapier.com/partnerdirectory/automatemybiz!-->


i_am_anmolg
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  • Zapier Solution Partner
  • March 24, 2026

If Zaps are not trigerring, please check your Zap history and possibly share a screenshot of it. There are multiple possibibilities:

  1. Your task limit is reached
  2. An app is not configured correctly and its returning error repeatedly so Zap was turned off automatically
  3. You accidentally switched off the Zap

Just look into the Zap history, you’ll figure it out easily.


SamB
Community Manager
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  • Community Manager
  • April 16, 2026

Hi there ​@IanAlmonds! 👋

I spotted you also reached out to our support team about this, but couldn’t see a response back to them so not sure if you got this sorted. Sharing their suggestion here in case you didn’t see it or is helpful for others running into the same issue:

Given your setup, my best guess is that your Notion connection has become stale. Even though the editor tests pass (they use cached data), the live connection between Zapier and Notion can become invalid if permissions change or the OAuth token expires. Since this affects all your Zaps at once, a refreshed connection would likely resolve it.
 
Here are the steps to try:

  1. Go to your Connected Accounts (or Apps > Manage Connections depending on your view)
  2. Find Notion and click Reconnect to refresh the OAuth token (or if that doesn't work, disconnect and re-add it)
  3. Update each affected Zap to use the refreshed Notion connection, then republish and turn them back on
  4. Test the live workflow to confirm it's triggering


Let us know if those steps, or Troy’s suggestions did the trick. Want to make sure you’re all set! 🙂