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Question

Zaps continuously firing when not supposed to

  • July 27, 2023
  • 1 reply
  • 19 views

Hi 

I have an issue with this zap, it is in an infinite loop. I received one email that match the trigger, and the zaps runned indefinitely, sending hundreds of emails. What can I do to make the trigger happen just once?

Thank you

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 27, 2023

Hi @ariane 

Good question.

It’s likely because Step 2 is retriggering step 1.

 

You’ll need to add more conditions to the Search String.

 

Make sure to reference the Search String description for guidance.