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Question

Zapier Times Out Before Apify Actor Finishes — Even with 600s Timeout Set

  • May 8, 2025
  • 2 replies
  • 29 views
H

I'm using the Apify native app in Zapier to run the Google Maps Email Extractor actor with run synchronously = true and a timeout = 600 seconds. The actor successfully completes inside Apify every time (as seen in the Apify dashboard), but Zapier throws an error before the actor finishes:

"Failed to create an actor run in Apify – The app did not respond in-time"

Even though I’ve increased the timeout, Zapier still times out and stops the automation.

 

 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Sync9-Solutions
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Hello ​@hassan00998 ,

Try contacting Zapier support about this.

Sync9 - https://sync-9.com
Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34072 replies
  • May 8, 2025

Hi ​@hassan00998 

Zap steps need to finish processing in under 30 seconds.

 

Each time a Zap step runs, the action/search's perform method must finish processing in 30 seconds. 

If the API request cannot consistently be finished within 30 seconds - for example, file format conversion, an error will show.

 

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
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