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Question

Zapier Password has been Changed and Cannot Reset Password

  • March 18, 2023
  • 1 reply
  • 63 views

sarahb

I have tried to log in to Zapier and the password that I normally use doesn’t work. I have then gone to the forgot password to reset and entered my email and it doesn’t send an email to reset the password. I have checked junk and spam and there is nothing. I have raised a support ticket but I don’t know the ticket number because I haven’t been sent an email with my ticket number. All my Zaps are working correctly but I need to change the domain address in Zapier but I can’t do that because I can’t access my account. 

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 19, 2023

Hi @sarahb 

Good question.

Perhaps you used a different email address for your Zapier account.

Issues with Zapier account access need to be handled by Zapier Support: https://zapier.com/app/get-help