I am trying to create a zap with the trigger being from Dropbox. But the zap is not pulling in any folders to choose from and this is a required field.
I checked to see if Dropbox was successfully connected and it is. I tried refreshing the fields. I tried deleting and creating a new Zap. I refreshed both sites so they had updated content...
Any ideas on a fix or what the problem might be?
Hey there, 
Sorry to hear you’re running into this - by chance is this a Business account or “Team” folders?
If so, I’m sorry to say these aren’t supported at the moment. 
If that’s the case, there’s an open feature request I’m happy to get you added to.
If not, we’re happy to keep troubleshooting. Keep us posted!
Thank you for your response. :)
How would I check to see if it is in a team folder?
I checked and I am on the personal plan. And as far as I can tell, these are not team folders.
Any other ideas?
Hi there
I’m jumping in to see if I can help!
I appreciate the additional screenshots.
Have you given reconnecting your Dropbox account a try yet? It's possible that might fix the issue. You can easily do this by heading over to this link: https://zapier.com/app/connections/dropbox. Once you've reconnected your account, head back to the "Folder" drop-down field and see if the folder you're looking for now shows up.
Please give that a try, and keep us posted! 
This is not the fix. What is the next step to troubleshoot?
Thank you!!
Hi
You can only access files within your root folders (folder with the name displayed as / ). If you are added to a Team directory that is configured as a Team Space, then you should be able to access folders/files in that directory by updating the Spaces field in your Dropbox step.
Additionally, could you please send a screenshot of the folders you’re referring to in Dropbox?
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