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Question

Zapier isn't triggering subscriber automation in Beehiiv and freebie email not sent


I created a flow automation I’m quite proud of but there is a problem: the goal is to get people to subscribe to my newsletter through opt ins.

It starts with instagram where they leave a comment to get a freebie, they answer few questions, I get their email, add them to my newsletter and send them a freebie.

The problem is, the freebie is never sent, so after 4 days trying to figure out what was stopping the triggers (through chat gpt, youtube, reddit, you name it) I figured that everything works until the freebie has to be sent, so I created a tag and a trigger zap in manychat, a segment and an automation in beehiiv, but zapier does not trigger subscribers to the automation through the tag/campaign id.

So I created a Zap to ‘add a subscriber to an automation’ in zapier thinking I made it, I finally made it, but I can not select the automation ID or add it manually. And I have no idea why.

Please Beehiiv and Zapier experts, be bros and team up on this one. Thanks

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3 replies

JammerS
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  • Zapier Staff
  • 2207 replies
  • January 22, 2025

Hi ​@ProMyth,

 

Welcome to the Community.

 

The issue might be with the connection between Zapier and Beehiiv, particularly with triggering your automation. Test a simple Zap to check if Zapier is correctly connected to your Beehiiv account. Ensure your Beehiiv automation is active and correctly set up, and confirm that the freebie is attached. If the issue persists, contact Beehiiv Support for more specific assistance.

 

Let us know if you need further assistance.


  • Author
  • Beginner
  • 1 reply
  • January 22, 2025
JammerS wrote:

Hi ​@ProMyth,

 

Welcome to the Community.

 

The issue might be with the connection between Zapier and Beehiiv, particularly with triggering your automation. Test a simple Zap to check if Zapier is correctly connected to your Beehiiv account. Ensure your Beehiiv automation is active and correctly set up, and confirm that the freebie is attached. If the issue persists, contact Beehiiv Support for more specific assistance.

 

Let us know if you need further assistance.

Hei, thanks for your answer. I have a zap currently working (subscribe new users) and the automations work within Beehive when I manually add new subscribers into a segment, then because they are in that segment, the automation starts.

I checked the API connection multiple times and consulted Chat GPT and forums and nothing seems to work. 


JammerS
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  • Zapier Staff
  • 2207 replies
  • January 24, 2025

Hi ​@ProMyth,

 

If your Zap isn’t triggering automation in Beehive when new subscribers are added via Zapier, check the trigger setup to ensure it’s correctly configured to add subscribers to the right segment. Verify that Beehive’s automation is set to trigger when new subscribers are added and check for any filters that might prevent it from running. Test the Zap by creating a new subscriber and running the test in Zapier. Also, ensure the API connection between Zapier and Beehive is working. If the issue persists, kindly send us a screenshot of the Zap setup and obscure any sensitive information within the screenshot to help us isolate the issue.