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Question

Zapier is connecting the wrong Outlook account and it won't let me change it

  • 5 June 2023
  • 2 replies
  • 130 views
Lookingforhelp7
Userlevel 1

I’m trying to connect my Outlook account to Zapier, but it’s automatically connecting to the wrong email. When it starts to connect I hit cancel instead so it will allow me to choose which email address, but it never fully lets me. I’m stuck in a loop where it will continue logging into the wrong one. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Lookingforhelp7 

Good question.

Try this trick: Connect Outlook to Zapier using a new/different private browser.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
christina.d
Userlevel 7
Badge +9

Hey there, @Lookingforhelp7! Sorry to hear you’re running into this - we definitely want to help.

Are you seeing this in Your Apps or while trying to set up a zap? Either way though, I wonder if using an incognito/private window would do the trick? More on that here. 

Let us know if that helps! 🙂

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