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Question

Zapier is connecting the wrong Outlook account and it won't let me change it


Lookingforhelp7

I’m trying to connect my Outlook account to Zapier, but it’s automatically connecting to the wrong email. When it starts to connect I hit cancel instead so it will allow me to choose which email address, but it never fully lets me. I’m stuck in a loop where it will continue logging into the wrong one. 

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 5, 2023

Hi @Lookingforhelp7 

Good question.

Try this trick: Connect Outlook to Zapier using a new/different private browser.


christina.d
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Hey there, @Lookingforhelp7! Sorry to hear you’re running into this - we definitely want to help.

Are you seeing this in Your Apps or while trying to set up a zap? Either way though, I wonder if using an incognito/private window would do the trick? More on that here. 

Let us know if that helps! 🙂