I’m trying to connect my Outlook account to Zapier, but it’s automatically connecting to the wrong email. When it starts to connect I hit cancel instead so it will allow me to choose which email address, but it never fully lets me. I’m stuck in a loop where it will continue logging into the wrong one.
Question
Zapier is connecting the wrong Outlook account and it won't let me change it
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+14- Zapier Orchestrator & Solution Partner
Hi
Good question.
Try this trick: Connect Outlook to Zapier using a new/different private browser.
+9- Zapier Staff
Hey there,
Are you seeing this in Your Apps or while trying to set up a zap? Either way though, I wonder if using an incognito/private window would do the trick? More on that here.
Let us know if that helps! 🙂
The Zappy Awards are back
We're celebrating the Zapier builders making AI transformation happen. Winners get a published story on zapier.com, a trophy, $5,000 cash, and a feature at ZapConnect. Nominate yourself or a peer by July 24th, 2026.
Log in to the Community
No account yet? Create an account
Use your Zapier credentials
Log in with ZapierEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.