Hi ​@Rising Stars Music School,

Welcome to the Community.

If the SMS phone number isn’t transferring from Bark.com to Mailchimp via Zapier, check the field mapping to ensure the phone number is correctly linked, verify the data format aligns with Mailchimp’s requirements, and confirm a phone field is added to your Mailchimp audience. Always test the Zap before activation to ensure proper data transfer.

Let us know if you have any further inquiries. Thank you

I am getting the same issue from zoho to Mailchimp - did you manage to fix this?

Mailchimp support told me that API can not be used to fill in SMS phone number data. So I canceled my sms subscription with them and I am currently using sakari to do sms marketing. 

They told me the same thing but because it’s glitched at the moment. I am trying to get an automated welcome SMS to new enquiries, and for that I need the phone number to be sent to the sms system.

Do you know if sakari can do this?

Yeah it can.

Cool, I went with clicksend in the end, figured it out in 5 mins lol. 4p/text and no subscription fees so it worked out well

Thank you so much ​@Rising Stars Music School and ​@alex555 for sharing the alternative apps you’re now using to get around this issue. We really appreciate it! 

I did some checking on this end and there’s a bug report open for this issue of the SMS phone numbers not being added/updated in Mailchimp. Since you’ve both moved away from using Mailchimp I’ve not added you to the bug report. 

For anyone coming across this thread that wants to be added to the bug report, just drop us a reply here and we’ll get you added to it—this will ensure that you are notified by email when it’s resolved. 

In the meantime, happy Zapping!

 ​@SamB Could you please add us to this issue?  We are unable to send to SMS phone numbers coming from Monday CRM.

You got it, ​@dynamique! We can’t provide a timeline for when a fix will be rolled out, but we’ll make sure to send you an email as soon as it’s sorted.

Thanks so much for your patience and understanding in the meantime. 

Is there any timeframe on getting this corrected?

Hi ​@Armand Violi,

We know issues like this have a major impact on your workflows, and we do our best to resolve them as quickly as possible.

However, I’m not able to provide an estimated timeframe for this resolution. There are many factors at play, so it’s challenging to predict exactly when an issue will be fixed.

What I can share is that the bug has been logged, and the relevant teams are aware of the issue. I’ve also confirmed that you will be notified at this email address as soon as there is an update or the issue is resolved.

In the meantime, I have added you to the bug report and we’ll let you know via email once the bug has been fixed.

I appreciate your patience and understanding.

Please add me to the bug report for this as well. We are experiencing the same issue with Mailchimp not porting in the SMS Phone Number.

Hi ​@Gannage,

I have added you to the list of affected users. We will keep you updated via email once the bug has been fixed.

I appreciate your patience and understanding.

Hello! I’d also like to be added to the bug report for this. I am also experiencing the same issue where an SMS number does not import to new contacts in MailChimp from my Zapier automation.

Hi ​@mainsailfg,

I’ve added you to the open bug report. While we can’t provide an exact ETA for the fix, we’ll notify you via email as soon as the issue has been resolved.

I appreicate your patience and understanding.

please add me to the bug report.

Thanks for reaching out here, ​@KIln! We’ve added you to the list, so you’ll definitely be notified as soon as this gets sorted.

Just a quick note: the original bug report has now been converted to a feature request. It turns out that Mailchimp hasn’t yet enabled their API to accept SMS merge fields, which is why it’s not working. This means we’re dependent on Mailchimp adding that functionality before we can implement the feature request.

I don’t have a timeline to share, but we’ll post any updates here as soon as there’s a change in the status of the feature request.

Really appreciate everyone’s patience in the meantime.

No, this is clearly a Zapier issue! as shown here: 

So for me this a zapier issue

Hi ​@BBQCleaning,

I have added you to the open feature request to support SMS merge field in the Add/Update Subscriber action. We will keep you updated via email once the feature has been implemented.

I appreciate your patience and understanding.

Hello!

Please add me to the bug report for this too. We are currently experiencing the same issue where MailChimp is not porting in the SMS Phone Number. As of now we’re are having to manually update everything when it comes to the SMS Phone Number field.

Hi ​@baho,

I have added you to the feature request as well. We will keep you updated once the feature has been added to the Mailchimp integration in Zapier.

I appreciate your patience and understanding.