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Question

Zapier doesn't sent form (from Jotform) information to Brevo

  • April 6, 2025
  • 4 replies
  • 21 views
H
  • HJL
  • New
  • 2 replies

I have an Inquiry form on Jotform linked to Zapier. The client fills out the inquiry form and Zapier should transmit the data to Brevo. 
It doesn’t work. 
I’ve run several tests and the data doesn’t list in Brevo.

Please help and advise.
TYIA

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • April 6, 2025

Hi ​@HJL 

For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.

Check your Zap Runs history for activity: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
H
  • HJL
  • Author
  • New
  • 2 replies
  • April 6, 2025

 

H
  • HJL
  • Author
  • New
  • 2 replies
  • April 6, 2025

 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34081 replies
  • April 6, 2025

​@HJL 

Zap Runs history shows the Zap is running and successful.

For the Zap Run with the error, it may be related to bad/invalid data.

You need to troubleshoot by viewing the DATA IN tab to see the actual data points provided.

 

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
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