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Best answer

Zapier doesn't detect inbound ClickSend SMS messages for trigger.

  • July 29, 2024
  • 165 replies
  • 283 views
Show first post
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

165 replies

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  • AdamInMOBeginner
  • Author
  • Beginner
  • July 30, 2024

@Troy Tessalone , don’t know why we got spammed like crazy, but a quick follow-up question.

I did read the link you sent (Appreciate you for making content like that around the community.) but wanted to clarify…

Is the general suggestion that I should store the first outbound messages (both the originating Slack message and resulting SMS via ClickSend) in a table with all identifying information, like individual message IDs, and then any response one way or the other (Slack to ClickSend, or inbound SMS ClickSend to Slack) searches that table for the corresponding thread to reply to if replying to Slack? (Replying to SMS is less of an issue because it just needs to know the audience, not a specific thread to reply to.)

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 30, 2024

@AdamInMO 

Yes, that is the general concept of the lookup table used to translate values from one app to another to make the automations dynamic.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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