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Hi everyone! I was trying to connect my Hello bar sign up form to my Mailchimp Audience and tag those contacts. It was going really well until I got to the point where I had to select a Hello Bar contact list. There’s a dropdown menu but my contact lists aren’t showing up.

I’ve already refreshed the page, made sure the right hello bar account was connected, and double checked that the audiences exist in Hello Bar. None of those things are the issue and none of them fixed the issue.

Any ideas?

Hi @pianotrax 

Good question.

 

Please note that only Hello Bar contact lists that are not attached to any external provider (including any list already attached to a Zapier account) will show up in the Contact List dropdown menu.

 

Try reaching out to Hello Bar Support for guidance: https://support.hellobar.com/support/home


Thanks so much! This was super helpful. Any idea why it’s now telling me it’s “Unable to pull subscribers” even though there are subscribers in the connected audience?


@pianotrax

Try reaching out to Hello Bar Support for guidance: https://support.hellobar.com/support/home


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