Hi ​@JoDF1C 

Try this tip: 

Hi ​@Troy Tessalone , Thank you for the tip. I tried the different methods unsuccessfully.

• I attempted in Incognito mode within the zap
• I attempted from a different browser (edge instead of chrome) within the zap
• I attempted from the app connection page
  
  As you can see on the screenshot, I was able to connect Clickup without a problem, only CVENT will not connect although I have verified with them that it should work. 

​@JoDF1C 

Help link for using Cvent in Zaps: 

• https://zapier.com/apps/cvent/integrations#help
• https://support.cvent.com/s/communityarticle/Configuring-the-Zapier-Integration
• https://support.cvent.com/s/communityarticle/Integrating-Your-Webinar-with-Zapier

Do I need a paid Cvent account to use Cvent with Zapier?

Yes, you need a paid Cvent plan to use Cvent with Zapier.

Do I need special account permissions in Cvent to use Cvent with Zapier?

You need to be a CVent administrator to connect CVent to Zapier.

To locate your API details in your Cvent account, please follow these steps:

In the Classic experience:
1. Click the Admin menu.
2. Select Users.
3. Click Manage.
4. Then, under User Roles, select Administrators.

In the New experience:
1. Click the Admin menu.
2. Select Manage Users.
3. Then, under User Roles, select Administrators.

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

Hi ​@JoDF1C 

Did the guides and information Troy shared here help you to get your Cvent account added successfully?

Please keep us updated on your progress, want to make sure this gets sorted!