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Answer

Zapier adds .000 to my values

  • November 15, 2024
  • 4 replies
  • 17 views
K
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I have set up field mapping between Active Campaign and Pandadoc. 
I have a lot of custom fields with normal number values

 

But when I map a field from Active Campaign, Zapier ads .000 to all values. This means that 150, turns into 150.000 in the finished document. 

Any idea of how to fix this?

Best Regards Kresten

Best answer by KrestenThomsen

Hi All
I changed all the custom fields from “Numbers” to “text”. That fixed all my issues

 

Thanks for the feedback

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • November 15, 2024

Hi ​@KrestenThomsen 

Check your Zap Runs history details to see the DATA IN/OUT for each Zap step to help you trace the data flow and troubleshoot: https://zapier.com/app/history/

That will help you determine if ActiveCampaign is returning the data with the decimals, or whether PandaDoc is returning the data with the decimals.

If ActiveCampaign, then add this Zap step: Formatter > Numbers > Format

If PandaDoc, then you will likely have to configure the field setting in PandaDoc to remove the decimals.

 

If you still need more help, post screenshots showing the DATA IN/OUT from your Zap Runs history for a specific example.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
JammerS
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  • JammerSZapier Staff
  • Zapier Staff
  • November 18, 2024

Hi ​@KrestenThomsen,


We just wanted to see how everything is going with your Zap. "Did Troy's idea work for the job?" If you need any assistance, feel free to reach out. 

 

We're happy to address any concerns and assist you.

K
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  • KrestenThomsenBeginner
  • Author
  • Beginner
  • Answer
  • November 18, 2024

Hi All
I changed all the custom fields from “Numbers” to “text”. That fixed all my issues

 

Thanks for the feedback

ken.a
ken.a
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  • ken.aZapier Staff
  • Zapier Staff
  • November 19, 2024

That’s awesome ​@KrestenThomsen! Were glad to hear changing the custom fields from Numbers to Text resolved the issue here!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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