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Question

Zap works and tested. Data not pulling into Virtuous

  • September 14, 2024
  • 2 replies
  • 22 views

I have a zap set up via Facebook  lead form and tagging before it goes into virtuous. I tested this and found my info in virtuous. However, i’ll collected more than 100 leads and none of them are inside virtuous. Why are they not pulling in even though when I tested it i saw it clearly where it was supposed to go. So for the moment we have to import manually. But I need it to go into virtuous and trigger the email automation flow. Help!

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 15, 2024

Hi @Jbingle 

There was a recent incident with Meta that impacted the Facebook Lead Ads Zap trigger that may have impacted your Zaps: https://status.zapier.com/incidents/s3gw554r1rdr

Check your Zap Runs history for activity and errors: https://zapier.com/app/history/


SamB
Community Manager
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  • Community Manager
  • September 16, 2024

Hi @Jbingle, welcome to the Community! 🎉

The incident Troy mentioned was since resolved so I just wanted to check in here to see how you’re getting on. Are those leads being added into Virtuous CRM as expected now? 

Keen to ensure you’re all set so please do let us know whether or not you need of any further assistance here.