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Question

Zap working but says couldn't find any new items

  • January 13, 2024
  • 3 replies
  • 269 views
R

I have a very basic zap - new invoice in Quickbooks = create order in Shippo. The zap appears to be moving the data but I’m getting “We couldn’t find any new items” message when the zap process completes. Anyone know how to fix this? 

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    3 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • January 13, 2024

    Hi @Radar-Mirror 

    Good question.

    For us to have full context, please post detailed screenshots with how your Zap steps are outlined and configured along with the encountered error.

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    R
    • Radar-MirrorBeginner
    • Author
    • Beginner
    • January 13, 2024

    Not sure what you’re looking for but here’s what I have.

     

    8 Attachments
    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • January 13, 2024

    @Radar-Mirror 

    Zaps work while turned ON for new data going forward.

    Did you test by creating a new QBO invoice?

     

     

    The QBO trigger is Scheduled meaning it can take from 1-15 minutes to fire depending on your Zapier plan.

     

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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