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Zap triggers from manual email - but not from a form email

  • July 24, 2025
  • 7 replies
  • 58 views

Hello,
I’ve setup an Email by Zapier to Create Document from Text workflow. It works when I test it manually, but emails from my online form (noreply@example.myenotice.com) don’t trigger the zap. I can get the zap to create documents if I email the address directly from my Outlook account.

Is there some kind of spam prevention happening here that would keep my form emails from getting this to run?

Thanks for any help you can provide.

Best answer by Troy Tessalone

@Emmert 

Gmail Zap app available triggers/actions: https://zapier.com/apps/gmail/integrations#triggers-and-actions

Help links for using the Gmail Zap app: https://zapier.com/apps/gmail/integrations#help

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7 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • July 24, 2025

Hi ​@Emmert 

Help links for using Email by Zapier: https://zapier.com/apps/email/integrations#help

 


  • Author
  • Beginner
  • 4 replies
  • July 24, 2025

My best guess is it’s not firing off of noreply senders. I’ll try to work around that somehow.


  • Author
  • Beginner
  • 4 replies
  • July 28, 2025

Instead of triggering off of Email by Zapier, could I have it trigger off of particular emails in my gmail account instead?
 

As is, this feature’s useless to me if it’s filtering out things it thinks are spam.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • Answer
  • July 28, 2025

@Emmert 

Gmail Zap app available triggers/actions: https://zapier.com/apps/gmail/integrations#triggers-and-actions

Help links for using the Gmail Zap app: https://zapier.com/apps/gmail/integrations#help


  • Author
  • Beginner
  • 4 replies
  • July 29, 2025

Switching to scanning my Gmail trash folder worked. Thank you!


  • Author
  • Beginner
  • 4 replies
  • July 31, 2025

@Emmert 

Gmail Zap app available triggers/actions: https://zapier.com/apps/gmail/integrations#triggers-and-actions

Help links for using the Gmail Zap app: https://zapier.com/apps/gmail/integrations#help

Wait, is this going to eat up a task everytime it reads an incoming email?


SamB
Community Manager
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  • Community Manager
  • 9736 replies
  • August 1, 2025

So pleased to see Troy was able to point you in the right direction here ​@Emmert 🎉

Wait, is this going to eat up a task everytime it reads an incoming email?

The Gmail trigger itself would not use up any tasks. It’s only successful actions that are run (with the exception of actions for certain apps like Zapier Tables, Filter, Formatter etc.) that would incur any task usage. Check out our How is task usage measured in Zapier? guide for more details.

Hope that helps to clarify. Let us know if you have any further questions! 🙂