Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I am attempting to create a Zap where when a new lead comes into Dubsado, a Dropbox Folder will be created.  When prompted to identify where I want the folder to be created, the option I want doesn’t populate.   I have Dropbox Business Standard Account.  The only option Zapier is giving me the one folder only I can see. Can anyone help?

Hi @lighthouseorganizer 

Can you share some screenshots of how the prompt and configuration is showing?

You should also be able to add the parent folder ID from the custom tab, and it will create folder under the parent one.

Just wanted to follow up here as spotted we’ve got an existing feature request for Dropbox Business accounts to be fully supported, that’s also being discussed in a related topic in Community:

That topic will be the best place to follow for updates so I’d recommend subscribing to that topic to keep an eye on progress. Once it’s supported this should then allow the other folders in the Dropbox Business account to be selected.

I’ve added @lighthouseorganizer’s vote for that feature request. I don’t have an estimate on when this might be implemented but we’ll send an email notification to confirm once it’s been added. 

For anyone else that comes across this closed thread and would like to be added to the feature request please feel free to reach out there to get your vote be added. Or alternatively, you’re welcome to contact our Support team who will be happy to add your vote. 🙂

Terms & Conditions