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Best answer

Zap suddelny sending double images to Hootsuite

  • 22 August 2023
  • 6 replies
  • 97 views
GI - Team
Userlevel 1

Greetings all,

We’re a consulting agency for health professionals and publishing job offers regularly on our social media pages. For posting these offers we’ve been using Zapier to send the necessary information from a Monday.com board to Hootsuite for scheduling the postings ahead of time.
The information being sent from Monday.com to Hootsuite is the job title, a short description of the job, the link to the job on our website and an image. All the different items are in seperate columns on monday.com.

 


This has been working fine until recently, but for some unknown reason Hootsuite is now receiving and posting the provided image twice.
Looking at the zap-run history I can see, that in the section for “Sent 1 new Message to Hootsuite”, in the “Data in” section, only one “media” (the link to the image) is visible. However in the “Data out” section Zapier is sending the image twice to Hootsuite, which accordingly posts two images.


 

 

 

Oddly enough, this has not happend during the prior runs of the same zap, as seen in the screenshots below:
 

 

I’ve tried editing the zap and re-doing it from scratch, but the images are always doubled. The problem also still happens with other images. Am I overlooking something obvious? Or is the issure related to Hootsuite and not Zapier?

Thanks for every bit of help in advance,
FelixH@GI

icon

Best answer by ken.a 25 August 2023, 07:34

View original

6 replies

jayeshkumarbhatia
Userlevel 6
Badge +6

Hi @GI - Team ,

 

Can you share the output of Monday from Zap History?

 

GI - Team
Userlevel 1

Hi @jayeshkumarbhatia 

Mondays Data-out looks like this:

 

event:
userId: 20670866
originalTriggerUuid: null
boardId: 2687526290
itemId: 4899072527
pulseId: 4899072527
pulseName: Arzt für das strategische und operative Medizincontrolling (m/w/d)
groupId:topics
unterelemente:
 
text8: 3701293138
job_link_gi: https://goinginternational.eu/de/jobs/job/1700
text9: Für Maximalversorger mit 20 Kliniken und MVZ sind Sie für das Medizincontrolling und die Strategieentwicklung zuständig. Enge Zusammenarbeit mit Geschäftsführung, Sie erhalten eine attraktive Vergütung mit Zusatzleistungen, Ihre Arbeitszeitgestaltung ist flexibel. #Medizincontrolling #Jobs #GoingInternational
text98:Medizincontrolling und Strategie für Maximalversorger, 20 Kliniken, MVZ, attraktive Vergütung, flexible Arbeitszeitgestaltung #Medizinmanagement #Medizincontrolling #Jobs #medicineandhealth #jobdatenbank
datum7:2023-09-01 20:00
status4:https://goinginternational.eu/img/share_images/Jobs_Share_Bild_Variante_1_final.png
status1:Zappier Auto
status:TO DO
dup__of_xing:null
dup__of_x_pflege:null
dup__of_x_medizin_jobs:null
dup__of_x_management:Planned
dup__of_linkedin:Planned
agentur:GGI
erstellungsprotokoll:2023-07-31 08:42:06 UTC
letztes_update:2023-07-31 08:55:56 UTC
isTopGroup:true
app:monday
type:update_column_value
triggerTime: 2023-07-31T08:55:54.359Z
subscriptionId:187105784
triggerUuid:8244dac6bcc5ac53912c20257c2860d1
userId:20670866
boardId:2687526290
itemId:4899072527
pulseId:4899072527
pulseName:Arzt für das strategische und operative Medizincontrolling (m/w/d)
groupId:topics
text8:3701293138
job_link_gi:https://goinginternational.eu/de/jobs/job/1700
text9:Für Maximalversorger mit 20 Kliniken und MVZ sind Sie für das Medizincontrolling und die Strategieentwicklung zuständig. Enge Zusammenarbeit mit Geschäftsführung, Sie erhalten eine attraktive Vergütung mit Zusatzleistungen, Ihre Arbeitszeitgestaltung ist flexibel. #Medizincontrolling #Jobs #GoingInternational
text98:Medizincontrolling und Strategie für Maximalversorger, 20 Kliniken, MVZ, attraktive Vergütung, flexible Arbeitszeitgestaltung #Medizinmanagement #Medizincontrolling #Jobs #medicineandhealth #jobdatenbank
datum7:2023-09-01 20:00
status4:https://goinginternational.eu/img/share_images/Jobs_Share_Bild_Variante_1_final.png
status1:Zappier Auto
status:TO DO
dup__of_x_management:Planned
dup__of_linkedin:Planned
agentur:GGI
erstellungsprotokoll:2023-07-31 08:42:06 UTC
letztes_update:2023-07-31 08:55:56 UTC
isTopGroup:true
app:monday
type:update_column_value
triggerTime:2023-07-31T08:55:54.359Z
subscriptionId:187105784
triggerUuid:8244dac6bcc5ac53912c20257c2860d1
 
Fields with no value:
originalTriggerUuid
unterelemente
dup__of_xing
dup__of_x_pflege
dup__of_x_medizin_jobs
ken.a
Userlevel 7
Badge +6

Hi there @GI - Team,

I’m jumping in to see if I can help!

I don’t see any issues with the data that is being sent from the trigger, and the Zap setup seems great as well. In this case, have you tried reconnecting your Hootsuite account? If not, could you please try that here: https://zapier.com/app/connections/hootsuite

Once you've reconnected, give the Zap another go and check if it sends the image twice.

Please keep us posted!

GI - Team
Userlevel 1

Thanks for jumping in @ken.a 

Sadly in both cases of reconnecting Hootsuite and disconnecting and connecting again we’ve got two images again on Hootsuite.

ken.a
Userlevel 7
Badge +6

Hi @GI - Team,

Thanks for the update.

You might be running into a bug with Hootsuite here. To investigate further, our Support Team is equipped with the right tools to dive deep into issues like this. They'll be able to examine the Zap and its logs to pinpoint the problem.

Feel free to reach out to them directly here: https://zapier.com/app/get-help. Just select the "Request a bug or request a feature" option.

7cf4459bc2c0101f1790f9db385a8e46.png
(view larger)

Thanks and hope it gets sorted soon! 😊

GI - Team
Userlevel 1

Thanks for helping so far @ken.a !

Reply


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