Hey! I set up a Zap to connect my Stan Store to Beehiiv so that buyers can receive a welcome email after their purchase. The Zap shows that it’s set up properly but the customer didn’t receive the email. Can someone help with this? (Setup photos attached)
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Hi
Here's the doc that might help: Link
The issue is usually not with Zapier itself, but with how beehiiv handles newly imported subscribers or how the email triggers are configured. First, log into your beehiiv dashboard, navigate to Settings > Emails > Preset Emails, and verify that the toggle next to "Enable a welcome email that is sent to new subscribers" is explicitly turned on. Even if the email content is written and saved, it will not deploy to API-imported contacts unless this master switch is active. Additionally, verify if your beehiiv account has completed its mandatory initial signup verification, as unverified accounts will block all outgoing automated delivery.
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