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Question

Zap's Facebook pages not showing after outage. Tried reconnecting, logging out, and changing permissions.

  • March 8, 2024
  • 1 reply
  • 18 views

I am having a huge issue right now, when i try to create a NEW facebook lead form zap none of the pages are populating. Everything was working perfectly when i tried to create a NEW zap. Since the outage with facebook, it does not resync correctly.

 

I have tried: reconneting, loging out, changing permissions etc.

 

Is anyone else experiencing this error with 20 clients + its pretty crutial to me it gets fixed asap.

 

Conrad

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1 reply

ken.a
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  • Zapier Staff
  • March 11, 2024

Hi @marketmonstersllc,

Welcome to the Community! 🎉

It looks like the incident with Facebook is still ongoing. More about that here: https://status.zapier.com/incidents/tpnj4qp8f845

Also, it looks like using the Page ID as a custom value allows you to complete your Zap setup. You can find your Facebook Page ID by following these steps https://www.facebook.com/help/1503421039731588.

I appreciate your patience and understanding.