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Question

Zap routing LinkedIn lead form data to the wrong path despite phone number containing +1

  • 13 October 2023
  • 1 reply
  • 12 views
James Blackwell

Hey guys, I’m facing a really weird issue. I’ve routing LinkedIn Lead form data into GHL through paths in Zapier. 

It’s very basic statements that IF phone number does not contain “+1” don’t send it to the US account. But the zap is still going into that path when the field clearly contains +1 in the number. See screenshots attached. 

2 Attachments

1 reply

ken.a
Userlevel 7
Badge +6

Hi there @James Blackwell,

Welcome to the Community! 🎉

Taking a look at your screenshots, it seems that the data mapped to the first dropdown menu in the Filter step is currently linked to the “Yes” data. This could be the reason it's taking the wrong path.

If you initially mapped the first dropdown menu in the Filter step from the trigger step, I'd recommend loading a fresh sample of data and remapping that field with the correct phone number data.

Hopefully, this helps. 😊

Reply


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