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Question

Zap not triggering on filter

  • April 8, 2024
  • 3 replies
  • 42 views
I
Forum|alt.badge.img+1

We have a zap set up using google sheets and triggers when ‘verified’ column is marked ‘yes’. It stopped working and I need help figuring out why as it was working before.

Here are screenshots for how the zap is set up:

https://app.screencast.com/x5ivdvX06xztj

https://app.screencast.com/x5ivdvX06xztj

Here is a screenshot when ‘yes’ was put in the ‘verified’ column:

https://app.screencast.com/DqxIfzSIPc57t

And this is the error message showing in history:

https://app.screencast.com/1M9NhdB6bOUQk

 

Thanks in advance for the help.

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    3 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • April 8, 2024

    @Inventive Guild 

    The mapped variable is Referrer Email, which will likely not exactly match a value of “Yes”.

     

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
    I
    Forum|alt.badge.img+1

    That’s frustrating because i had changed that to look for a change in the ‘verified’ column, but it keep reverting back to the wrong field.

    So, I made the change and then tested it by adding ‘yes’ to the verified column, but it’s not working: https://app.screencast.com/iDpPZOrx8YhOm

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • April 9, 2024

    @Inventive Guild 

    We would need to see updated screenshots with how the Zap steps are configured to have current context.

     

    The filter did not pass as expected because the mapped variable value on the left side was missing, so the Filter condition was not met.

     

    ⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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