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We are having issues with a Pipedrive > Active Campaign Zap.

The Zap we have setup is triggered when a Contact enters a Filter within Pipedrive (Zap Trigger = Pipedrive Contact Matching Filter 😵.

When we bulk edit Contacts in Pipedrive, so they enter the Filter in Pipedrive the Zap seems to only run for some of the Contacts.

We have a Filter list of around ~1500 Contacts, but the Zap only triggered for around ~500.

When testing on a 1:1 basis the Zap works fine.

Does anyone know why this might be? And if it’s a limitation - how can we best work around the limitation?

Thanks!

Hi ​@CardManc 

Likely due to the Pipedrive API pagination limit of 500.

You've learned from our Pipedrive API Documentation that the pagination max limit value is 500.

Info: https://developers.pipedrive.com/tutorials/pagination-pipedrive-api

 

Possible workaround is Pipedrive Webhooks: https://support.pipedrive.com/en/article/webhooks

Zap trigger: Webhook - Catch Hook

https://zapier.com/apps/webhook/help

 

 

As Troy said, Use Webhooks Instead of Polling

  • Go to Pipedrive > Settings > Webhooks and create a webhook for the event.

  • Use Webhooks by Zapier as the trigger in your Zap.

  • Configure the webhook to listen for updates from Pipedrive.
  • Use Filter by Zapier to ensure only contacts matching your criteria are processed.

Some point’s i’d like to add:

  • Instead of bulk editing all 1,500 contacts at once, process them in smaller batches (e.g., 200 at a time). 

  • Export your contacts to a spreadsheet, split them into smaller batches, and update them in Pipedrive incrementally.

  • If you must bulk edit, add a Delay by Zapier step to space out the processing of records.

  • For example, add a 10-30 second delay between each contact update to avoid overwhelming Zapier.

Hi there, ​@CardManc 👋

Did you manage to get bulk updates working with Troy’s suggestion of using a Catch Hook (Webhooks) trigger for the Zap? Or did you opt to carry out updates in smaller batches as pranayshinde mentioned?

Want to make sure you’re all set—keep us posted on how things are going! 🙂

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