Hey! Sorry I’m new to Zapier, so I hope this is an easy fix.
I have a simple 2 step Zap
Trigger - When a contact is create in Active Campaign
Action - A contact is created in Aloware
When I “test” the zap, the contact from AC successfully gets sent to Aloware. I’ve done that twice now.
However, in every other instance, the does not seem to trigger at all, and does not show up on Zap Runs.
Any idea how to get this zap to work passively?
Hi
Help links for using ActiveCampaign in Zaps: https://zapier.com/apps/activecampaign/integrations#triggers-and-actions
For us to have more info, post screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.
Check your Zap app connections here: https://zapier.com/app/connections
Active Campaign Trigger = New Contact
Aloware Action = Create/Update Contact
Testing the record on the Active Campaign Trigger WORKS, I get the contact in Aloware after I test the AC Trigger, but it doesn’t work passively
Is that helpful?
Hi
Welcome to the Community.
If your Zap isn't triggering consistently, ensure new contacts are being added correctly in ActiveCampaign. Re-test the trigger in Zapier, confirm the Zap is turned on, and check for potential delays based on your plan. Review your Zap History for errors to diagnose any issues.
I hope this helps, and we're here to assist you further if needed.
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