Hello, I need help with this zap.
It is triggered when an existing email in gmail gets a label, which then sends data to a spreadsheet. The test data works perfectly but when I go to add the label to an email, the zap does not work.
Here is a loom
Question
Zap is not triggering on Gmail label addition despite successful tests.
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+6- Zapier Staff
Hi there
Welcome to the Community! 🎉
I apologize for the troubles with your Zap.
Before we dive deeper into this, could you please try reconnecting your Gmail account here: https://zapier.com/app/connections/gmail
Additionally, the “New Label” trigger is a polling trigger, the polling interval or update time is the frequency that Zapier will check your trigger apps for new data. The polling interval varies between 1 to 15 minutes based on different pricing plans.
For example, if you're on a Free plan, Zapier will check your trigger app for new data every 15 minutes. It can therefore take up to 15 minutes for a Zap to be triggered after the trigger event happens.
Please keep me posted!
+14- Zapier Orchestrator & Solution Partner
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