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I’m using Mailerlite to manage email sign ups from two Squarespace websites and a while after I connected the second website one of my Zapier > Mailerlite Zaps went haywire and I can’t figure out why…

People sign up on a Squarespace form for a lead magnet, the email goes into a Google Sheet...all good.

One Zap sends them an email with some text and a link to the lead magnet…works fine. 

Second Zap sends the email address to Mailerlite…

This used to work fine, but now the person is getting added to the wrong Subscriber Group in Mailerlite (Coaching List) and then two minutes later it is adding them to the correct Group (Personal).

I had to turn off the automation for the Coaching List as it was sending welcome emails for this list in error…

Is there some kind of hierarchy where Mailerlite might be sending EVERYONE to the Coaching List first?

The Zap is definitely set up to send it to the right Group...guessing it is a Mailerlite glitch?

Aaargh…. 

Hi ​@eminoxford 

Check your Zap Run history to see the DATA IN/OUT for each step along with timestamps to help you trace the data flow and troubleshoot: https://zapier.com/app/history/

For us to have context, post screenshots showing how your Zap steps are outlined and configured in EDIT mode wit the field mappings visible in the CONFIGURE tab.

If you need to hire help, there is a directory of Zapier Partners: https://zapier.com/partnerdirectory

Thanks, so here is the Zap set up:

 

And from looking at the History I can see that for some reason the Data Out has BOTH Coaching List (first) and Personal (second) in the set up, even though I did not add Coaching List…

 

 

Is there any way I can remove the Coaching List as the default group and just have Personal?

Might this be something to do with my MailerLite set up? The Coaching List Group is relatively new (this year) and it was after I added this that everything started to mess up!

 

Thank you so much for any assistance…

This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.

Fixed now please ignore

Hey ​@eminoxford 👋

I just came across this and saw you mentioned that you were since able to fix it. Would you be up for sharing what the fix was exactly? Asking as this would be super helpful for others that come across this that are facing the same issue. 🙏

Looking forward to hearing from you!

Hi Sam, we figured out in the end that it was to do with the Mailerlite pop ups on the site that were triggering new people to go in under the ‘Coaching’ list...we just turned off the pop ups!

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