I had a Zap set up from Gravity Forms on my website to Smartsheets that was working. The Zapier plug-in for Gravity forms was removed from the site and the automation broke. I had the plug-in reinstalled on the site. I’ve tried recreating the Zap multiple times but it keeps failing. The tests all work but when I publish the Zap, it turns itself off. I have tried completely recreating the Smartsheet, I’ve tried renaming the columns in the Smartsheet and remapping them, I’ve tried recreating the Zap, I’ve tried literally everything that I can think of and ChatGPT can suggest and nothing has worked. Every test that I run works. I don’t get errors when I run a test but it turns itself off right after publishing. What else could be going wrong here?
Question
Zap from Gravity Forms to Smartsheet Keeps Switching Off
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Webhooks is a premium feature. I already pay for a Gravity Forms Elite license. I would prefer not to have to pay for another license when it should work just fine.
+14- Zapier Orchestrator & Solution Partner
Help links for using Gravity Forms in Zaps: https://zapier.com/apps/gravity-forms/integrations#help
+14- Zapier Orchestrator & Solution Partner
FYI: Gravity Forms Webhooks Add-On is included in the Elite license.
https://www.gravityforms.com/add-ons/webhooks/
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