I’m new here, trying to set up my first zap but I keep getting an error message; Required field “First Name” (firstName) is missing. I’m trying to set up a wix website lead form to populate our CRM call Spark. I’ve scoured the internet to no avail. If anyone has any insight, I would appreciate the help. Thanks!
Zap error: Required field “First Name” (firstName) is missing
Userlevel 7
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18 August 2023
Hi
Good question.
Please post screenshots with how your Zap steps are configured to help give us more context, thanks.
Userlevel 6
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18 August 2023
Hey
If you look in your Zap History for that Zap you will see that step 1 isn’t producing any data from the fields you have mapped into step 2.
And we can further see that those fields don’t show by searching for “contact” in step 1. There’s no “First name” there
It looks like these oddly named fields might be want you want for first name and phone:
Hey Shalgrim… Awesome suggestion! I tried using each of the oddly named fields in the first name field and it still doesn’t work. If I run a test within Zappier, it works with the sample data. Once I go to my lead form, fill it out and submit it, I receive an email with the error message. I’ve doubled and triple checked the settings on my lead form and all the fields are labeled correctly. Any other suggestions to try and get this to work? Thanks :)
Userlevel 6
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19 August 2023
Looks like things are mostly working in the latest version, except you’ve got last name mapped to first name?
I did that as a test. It’s still not working. Still getting the error message….
Userlevel 7
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19 August 2023
Please post screenshots with how your Zap steps are configured to help give us more context, thanks.
Userlevel 6
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- Zapier Staff
- 405 replies
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19 August 2023
Can you give more detail? The most recent run in your Zap History is a success with no error message
Hmmm…. not sure what happened there? I don’t use that information to test with? I just ran a couple more test and I just receive the error message. At this point, I’m not sure what more information I can give as I’m new to this. There is a clear issue that wix isn’t sending the correct information. I just opened a ticket with Wix, they said they were having some issue with automations and already escalated my ticket to see if I’m one of the customers affected.
Userlevel 6
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19 August 2023
In the last two Zap runs the first name field comes through consistently in field “field:comp-llfwwk93” … have you tried mapping that field instead of the first name field?
Userlevel 7
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19 August 2023
The best way for us to help you is to be able to see screenshots with how your Zap steps are configured along with screenshots of your Zap Runs DATA IN/OUT.
That did it! Now I get it! I found where you were able to see the field “field:comp-llfwwk93,” I mapped everything correctly and that did it. All my information is coming through correctly. Thank you so much my friend. Can’t tell you how much I appreciate the help!
Userlevel 6
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19 August 2023
Oh good, I’m glad we got there.
I don’t know what’s up with the weird naming of those fields. I’ll be curious to hear if it has something to do with what Wix said had broken some automations.
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