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Zap editing with new Trello custom fields does not work


gses
  • Beginner
  • 5 replies

Hello all,

I have a problem with editing the zaps if in the meantime new custom fields on Trello should be integrated there.

Example:

I have a zap that triggers “card moved to list” on Trello and then sends an email automatically via Outlook.

If I now want to add something to this existing emailtext and for this want to use a new custom field on Trello, which I have created in the meantime, Zapier does not find this field to use it in the text.

If I create a new zap, then it works. However, I would like to use it also in the edit function.

Can someone help me?

Many greetings
Alex 

 

Best answer by Danvers

Hi there @gses!

If you re-test the trigger of your Zap, it will pull in more recent samples that you can use in the Zap. These should have the fields that you need. 

This help guide explains how to find more samples to use in your Zap: Change the test data in your Zap

 

​I hope that helps, please let us know if you have any questions!

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9 replies

Danvers
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  • Zapier Staff
  • 3731 replies
  • Answer
  • March 16, 2023

Hi there @gses!

If you re-test the trigger of your Zap, it will pull in more recent samples that you can use in the Zap. These should have the fields that you need. 

This help guide explains how to find more samples to use in your Zap: Change the test data in your Zap

 

​I hope that helps, please let us know if you have any questions!


gses
  • Author
  • Beginner
  • 5 replies
  • March 16, 2023

Hi @Danvers thanks for your reply.

You mean the trigger “card moved to list” in Trello?

Where can i re:test it?
because on die edit there is only the possibility of “Continue” and “close”.

I also did “refresh fields” but still, the new custom fields are not shown.

kind regards


Brem
Forum|alt.badge.img+6
  • Zapier Staff
  • 404 replies
  • March 17, 2023

Hi @gses 

My colleague Danvers meant the trigger Trello. Here’s a screenshot where you can load more samples:

0202ca75d9f7ecd6a09c5086cbb5b18c.png
(view larger)

Let us know how it goes!


gses
  • Author
  • Beginner
  • 5 replies
  • March 17, 2023

@Brem 
Thank you for your reply. Unfortunately it does not work. I used “load more” and made all steps with continue but still, the new custom fields are not shown in the “Insert Data...” List from all available Trello fields. Is there another way?


christina.d
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  • Zapier Staff
  • 2653 replies
  • March 17, 2023

Hey there, @gses! Ah, I’m sorry to hear that. 

After clicking “Load More” were you able to select one of the new samples that you’ve confirmed has the new custom label in Trello?

Also if I’m not mistaken sometimes the fields come across as custom ID’s. Have you tried flipping over to the custom option?

Here’s a similar topic that touches on this:

https://community.zapier.com/how-do-i-3/trello-custom-drop-down-field-not-updating-12435

Keep us posted!


gses
  • Author
  • Beginner
  • 5 replies
  • March 18, 2023

@christina.d thanks for your reply.
The issue is not related to a customized label, but rather to a customized field. Although creating new zaps is not a problem, the challenge lies in editing existing ones. When clicking on "load more," additional options are displayed, and for instance, a card may have been moved to list F instead of my intended choice of List C. This raises the question of how these two actions are connected.


Brem
Forum|alt.badge.img+6
  • Zapier Staff
  • 404 replies
  • March 19, 2023

Hey @gses 

I just want to confirm, have you done what Christina said, which is selecting the most recent sample on the trigger step? Kindly select the most recent sample trigger and then check if the custom fields are showing so you can use it to map fields in the action step.

Also, could you please ensure that the correct account was connected and the right “Board” was selected?


gses
  • Author
  • Beginner
  • 5 replies
  • March 20, 2023

@Brem thanks, the key was “select”
at first i thought “load” would be enough.
now it works 👍


SamB
Community Manager
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  • Community Manager
  • 7967 replies
  • March 20, 2023

Yay! That’s great news @gses! Thanks for hopping back here to confirm that selecting a different sample did the trick.

Happy Zapping! 😁⚡