Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I have a very basic Zap - I’m trying to move contacts from Action Step to Active Campaign and subscribe to a list. Every test seems to work fine, no issues with set up. Then I try to turn the zap on and get the message via email “Zap could not be switched on” I can’t see the issue. Please help me to understand what i’m doing wrong? please and thank you

 

Hi ​@Tan_OS 

 

Please provide screenshots so we can help you. The zap couldnt turn on is probably because you did not do the Test steps (or at least skip them). Screenshots of the zap in edit mode would help 

Hi ​@Tan_OS 

Help links that covers things to check: 

https://help.zapier.com/hc/en-us/articles/8496199466125-Can-t-turn-on-or-publish-Zap

Terms & ConditionsAccessibility statement