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Question

Zap Could Not Be Switched On

  • July 16, 2025
  • 2 replies
  • 14 views

I have a very basic Zap - I’m trying to move contacts from Action Step to Active Campaign and subscribe to a list. Every test seems to work fine, no issues with set up. Then I try to turn the zap on and get the message via email “Zap could not be switched on” I can’t see the issue. Please help me to understand what i’m doing wrong? please and thank you

 

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2 replies

MohSwellam
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 902 replies
  • July 16, 2025

Hi ​@Tan_OS 

 

Please provide screenshots so we can help you. The zap couldnt turn on is probably because you did not do the Test steps (or at least skip them). Screenshots of the zap in edit mode would help 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34070 replies
  • July 16, 2025

Hi ​@Tan_OS 

Help links that covers things to check: 

https://help.zapier.com/hc/en-us/articles/8496199466125-Can-t-turn-on-or-publish-Zap