I have a Zap that subscribes people to Action Network from Gravity Form submissions on our website. It tests fine, but when I turn the Zap on, it turns off again and I get an email saying it cannot be turned on but there is no additional information on why. Anyone else had an issue with these two apps specifically or know where I can find more information on what is causing the error?
Best answer
Zap cannot be turned on with no additional info
Best answer by mrichards
Ok it looks like this issue this was because the Gravity Forms API key was set to Read Only and it needed to be Read/Write. Leaving this info here in case anyone else has a similar issue.
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+14- Zapier Orchestrator & Solution Partner
- 34070 replies
Hi
Help links to review for troubleshooting:
https://help.zapier.com/hc/en-us/articles/8496199466125-Can-t-turn-on-or-publish-Zap
Thanks. I did review all that and everything looks good on my end. I’m checking with Action Network to ensure there isn’t any API limitations on their end.
Ok it looks like this issue this was because the Gravity Forms API key was set to Read Only and it needed to be Read/Write. Leaving this info here in case anyone else has a similar issue.
+14- Zapier Orchestrator & Solution Partner
- 34070 replies
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