I am testing a Zap intended to create Invoices in QBO from Jotform form submission. It only works correctly every other time that I run it. The line Itemizer in Zap wont find some products but not the same one each time and not in the same order. Also the Zap suddenly can’t find a customer that I have been using repeatedly in testing.
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Hi
For us to have more context, post these screenshots:
- how your Zap steps are outlined
- how your Zap steps are configured in EDIT mode with the field mappings visible
- encountered errors in the Zap steps
Hey there, 
Just checking in to see how you’re getting on with this—were you able to get this solved?
If so we’d love to hear more about what the solution was. This could be super useful for others in the Community that might be having similar issues. 
And if not, we’d be happy to assist further. Just send over some screenshots as Troy mentioned and we’ll be able to take a closer look at what might be causing some trouble. Make sure to blur or remove all personal information (names, emails, addresses etc.) from screenshots before sharing—you can use a tool like Zappy for that.
Looking forward to hearing from you! 
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