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I”m getting an error when attempting to connect to YouCanBook.me  after entering my Youcanbook.me Zapier API key, i’m getting

   “authentication failed: The app returned "Sorry, user not found".

 

What user are they referring to?  Is it somehow a requirement that my email address be the same on zapier and Youcanbook.me?  

Hi ​@vonfraginoff 

Help links from YCBM for using YCBM in Zaps:

https://support.youcanbook.me/hc/en-us/articles/17321822130199-Integrate-Zapier-with-YouCanBookMe

https://support.youcanbook.me/hc/en-us/articles/17321661561367-Troubleshooting-Zaps-on-Zapier

https://support.youcanbook.me/hc/en-us/articles/24834134249623-Migrate-your-Zapier-integration-to-Version-2-1-0

Hey there, ​@vonfraginoff 👋

I just came across this and wanted to check how things are going—were you able to get this sorted? 

If not, it could be that there’s an issue with the API Key for the account you’re trying to connect to. In which case it might help to try regenerating the API Key in YouCanBookMe. 

Let us know how you’re getting on with this, want to make sure you’re all set!

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