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Question

YouCanBookme "user not found" what user?

  • March 24, 2025
  • 1 reply
  • 4 views
V

I”m getting an error when attempting to connect to YouCanBook.me  after entering my Youcanbook.me Zapier API key, i’m getting

   “authentication failed: The app returned "Sorry, user not found".

 

What user are they referring to?  Is it somehow a requirement that my email address be the same on zapier and Youcanbook.me?  

Did this topic help you find an answer to your question?

1 reply

Troy Tessalone
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Hi ​@vonfraginoff 

Help links from YCBM for using YCBM in Zaps:

https://support.youcanbook.me/hc/en-us/articles/17321822130199-Integrate-Zapier-with-YouCanBookMe

https://support.youcanbook.me/hc/en-us/articles/17321661561367-Troubleshooting-Zaps-on-Zapier

https://support.youcanbook.me/hc/en-us/articles/24834134249623-Migrate-your-Zapier-integration-to-Version-2-1-0

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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