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Question

Yahoo and AOL clients not getting Zapier Emails from HubSpot form

  • July 29, 2025
  • 3 replies
  • 17 views

We are fairly new to zapier, but have noticed our clients with yahoo or aol are not receiving our emails when being zapped from a Hubspot form to auto send an email. 
 

Anything we can do to help with this? There is no notification that they didn’t receive the email. Unfortunately, it makes us look bad as if we never sent the email like we tell them we are going to do right away. 

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • July 29, 2025

Hi ​@IHSF 

What app is being used to send the email in the Zap? (screenshots)


  • Author
  • New
  • 1 reply
  • July 29, 2025

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • 34068 replies
  • July 29, 2025

@IHSF 

Don’t use the free Email by Zapier Zap app integration.

Help links that indicate limitations: https://zapier.com/apps/email/integrations#help

 

Instead use an email app for an email account that you own: