Question

Workflow test successful but live Flodesk segment not updating via Stan Store and Zapier

  • 17 December 2023
  • 9 replies
  • 69 views

Hello ! 

I have created my stan store freebie, created a segment and work flow in flodesk, added them in zapier and did all the tests. Everything tested fine, the emails i tested with - showed up in my segment right away and i got the intended email from flodesk. However. I had a friend sign up for my freebie on Stan Store, she received everything from stan but never got anything from flodesk, and she didnt even up in my segment. From my mentors it looks like I’ve entered everything correctly so I dont know what else to try. 

 

Please help !


9 replies

Userlevel 7
Badge +14

Hi @meghanlemieux16 

We would need to see detailed screenshots with how your Zap steps are configured to have context.

Check your Zap Runs history to see the DATA IN/OUT for each step to help you troubleshoot.

https://zapier.com/app/history/

Userlevel 7
Badge +14

@meghanlemieux16 

All the Stan Zap triggers are scheduled, meaning it can take from 1-15 minutes to fire depending on your Zapier plan.

 

Its been more than an hour and my friend that signed up did not recieve an email from flodesk and was also not added into my segment through zapier. There are no errors that pop up so im at a loss for what else to try. What do you need to see in the screen shots?

 

Userlevel 7
Badge +14

@meghanlemieux16

We would need to see detailed screenshots with how your Zap steps are configured to have context.

Also show screenshots from your Zap Runs history: https://zapier.com/app/history/

 

All screen shots have been sent- unsure of where to go from here. Having this many hiccups at the launch of my business is so discouraging 😅

Userlevel 7
Badge +14

@meghanlemieux16 

Tip: How to take screenshots: https://www.google.com/search?q=how%20to%20take%20screenshots

 

In step 2, you need to map variable from Step 1 for each of these fields.

Help: https://zapier.com/help/create/basics/set-up-your-zap-action

 

im sorry i dont know what you mean by map variable. can you please explain in simpler terms

Userlevel 7
Badge +14

@meghanlemieux16 

Reference the help article.

Help: https://zapier.com/help/create/basics/set-up-your-zap-action

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