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Question

WordPress error: We hit an error adding a new account, authentication failed. Got 401 calling GET triggering auth refresh.

  • December 12, 2022
  • 4 replies
  • 128 views
T

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34001 replies
  • December 12, 2022

Hi @tours617 

Please clarify your question, thanks.

Help articles for using WordPress in Zaps: https://zapier.com/apps/wordpress/help

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
T
  • tours617Beginner
  • Author
  • Beginner
  • 1 reply
  • December 12, 2022

I can not connect my WordPress at all !!!!

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34001 replies
  • December 12, 2022

@tours617 

Try using a new/different private browser to connect the Zap app.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
christina.d
Forum|alt.badge.img+9
  • christina.dZapier Staff
  • Zapier Staff
  • 2653 replies
  • December 14, 2022

Hey there @tours617 - I’m sorry to hear you’re running into this. 😔

Since there are such a range of plug-ins, Wordpress can oftentimes be a tough one to troubleshoot. That said, I know it’s still a frustrating process. We definitely want to help though!

I wanted to share a similar question here for steps on troubleshooting:

After working through these steps if you’re still running into auth errors, I’d recommend opening a ticket with my teammates in support. Feel free to share a link to this post as well so they’re familiar with some of the steps you’ve taken thus far.

Either way, please keep us in the loop! 

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