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  • WordPress error: We hit an error adding a new account, authentication failed. Got 401 calling GET triggering auth refresh.
Question

WordPress error: We hit an error adding a new account, authentication failed. Got 401 calling GET triggering auth refresh.

  • 12 December 2022
  • 4 replies
  • 113 views
T

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @tours617 

Please clarify your question, thanks.

Help articles for using WordPress in Zaps: https://zapier.com/apps/wordpress/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T

I can not connect my WordPress at all !!!!

Troy Tessalone
Userlevel 7
Badge +14

@tours617 

Try using a new/different private browser to connect the Zap app.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
christina.d
Userlevel 7
Badge +9

Hey there @tours617 - I’m sorry to hear you’re running into this. 😔

Since there are such a range of plug-ins, Wordpress can oftentimes be a tough one to troubleshoot. That said, I know it’s still a frustrating process. We definitely want to help though!

I wanted to share a similar question here for steps on troubleshooting:

After working through these steps if you’re still running into auth errors, I’d recommend opening a ticket with my teammates in support. Feel free to share a link to this post as well so they’re familiar with some of the steps you’ve taken thus far.

Either way, please keep us in the loop! 

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